NAR held their annual conference last week in New Orleans and I’m happy to report that Bourbon street is alive and well!
RIS Media hosted the “Power Broker Panel: Managing in the New Market” where high level real estate executives pondered how technology is changing/helping/hurting today’s brokers and agents - and what they should do about it.
Participants were (all bios are here):
Brian Buffini, Chairman & Founder, Buffini & Co.
Earl Lee, President, Prudential RE Affiliates
Alex Perriello, President & CEO, Realogy
Jim Sherry, President, Innovative Solutions
John Featherston, President & CEO, RISMedia Inc.
Dave Liniger, Chairman, Co-founder of RE/MAX International
Harley Rouda, CEO & Managing Partner, Real Living
Arthur Sterbcow, President, Latter & Blum
Thought I’d share a handful of their observations:
Sherry on print ads: I think we advertise so much print, because you can’t measure the effectiveness…so it’s an even worse deal than you think it is.
Lee on managing in the new market: We need to look at things on less of an emotional basis - and separate that data that gets distributed from the value that we bring to the table.
Sterbcow on agent value: The thing I learned about the market [through Hurricane Katrina] is the importance of a real estate agent as a human being or connection point to another human being. No website will ever replace that relationship - ever.
Rouda on internet ads: 34% of all media consumption is on the Internet, but only 6% of all ad spending. In our industry that number is even higher with 77% of consumers going online, but we spend far less than 6%. There is an opportunity to reach the consumer online with the right message that’s untapped.
Liniger on internet ads: 12 months ago we spent our money on traditional real estate advertising - properties, TV, print, radio — several thousands dollars for first time this year went to online marketing.
Rouda on the market: 2006 is going to be much worse than you thought. But we’ll rebound by the end of Q2 2007.
Perriello on the media & advice for agents: I hope Harley [Rouda] is right - but one thing that we can be sure of is that the media will be negative. The market is not bad - it will be 3rd/4th strongest year for real estate and consumers don’t know that houses are selling. Of the advertising that you do, make 20% sold listings.
Lee on a consolidated MLS: I’m a states rights guy. You cannot dictate from above. It will be a disservice to the industry if we do that.
Buffini on how to deal with change: Agents need to get out of the passive mode. When I was 25 I could eat pizza and oreos and lose weight. In my 40s, I walk by my kids eating oreos and I see the shadow of my backside increase. Agents need to break old habits of waiting for leads to call. They need to watch their diet.
Speaking of diets, the next time you head down to The Big Easy, I highly suggest Emeril’s Delmonico restaurant; an iconic New Orleans restaurant, now with a Lagasse twist!